We are diligent with our work and try to fulfill all your needs. However, if you are not satisfied with our work for any reason you can request a revision from your client area. At eWritingPal, we believe in customer satisfaction; hence, we provide unlimited revisions to our customers.
According to our standard revision policy, the first revision round takes a minimum of 24 hours to complete, second revision round takes minimum 48 hours and after that each revision round takes minimum 72 hours to complete. In some cases, if revision is very minor, we immediately revise work and send it back.
Please provide as much details as possible with your order so that you may not require any revisions.
You can qualify for a 100% refund if, there was a payment mistake (identical orders, double payment, etc) or we are not able to provide you with a suitable writer.
You will be eligible for a 70% refund if, our team has been assigned and less than a half of the deadline has passed, as the team has started working on your order and should be compensated.
You will be able to get back 50% of your money if, the team has been assigned and more than a half of the deadline has passed or we are not able to provide you with a suitable team for your revision.
If you have any reasons other than the ones stated above then you will not be eligible for any kind of refund.
We take delivery time very seriously. 99.98% orders are completed far before the deadline and we have been able to keep up with the demand for past several years.
Ironically, some difficult/complicated orders may get tardy and might take additional time than anticipated earlier! Rest assured that your order is our top most priority and certainly, you will receive your order in due course.
We also encourage our clients to check their spam box as sometimes our emails are sent to spam box automatically.
Besides, clients can also download the final files from their account area by logging in to our website using their credentials and from there they can download the final files.
To prevent any kind of unauthorized access or disclosure of information, we rely on various types of data protection, management and security software. As a result of such measures, eWritingPal is one of the most widely used websites with secured and protected information. However, to be on safer side; always be careful in sharing your personal information through insecure Social Networks, Email and other communication channels.
We at eWritingPal have introduced the Rewards Program to benefit our clients additional to our services offered. The Reward Policy refers to conditions which apply to its users, both the Referrer & Referee:
- All clients will get points on each purchase up to $5.
- Points will be awarded to referrer per referral.
- The referred one will get 2% additional one time discount.
Redeem Your points:
- Points can be redeemed after 30 days.
- In some cases points will be redeemed after 90 days.
- You can redeem your points by selecting the item of your choice.